VECTO Terms of Use
These are the rules for using VECTO. They are written the same way as our Privacy Policy — to be read, not survived. Where something is genuinely in your favour we say so, and where something is genuinely a limit on us we say that too.
The short version
- Your videos and your reels are yours. We do not claim ownership of anything you film. We never receive your match footage at all — it is analysed on your phone.
- We only get a licence to footage you deliberately send us through the Send us your match form, and that form asks for it in plain words, one checkbox at a time. You can withdraw it later by email, unconditionally.
- Other people appear in your videos. Before you send us anything, they have to know and agree. This is the one obligation in this document we would ask you to read twice.
- The free plan is a real plan, not a trial. A set number of matches each month, and nothing is spent until you keep a reel.
- Apple handles all billing. Subscriptions, renewals, cancellations and refunds go through your Apple Account, not through us.
- This is a young product and sometimes it will get a reel wrong. We do not promise it will find every good point.
- Two clauses genuinely favour us, and we are not going to bury them: if someone sues us over a match you sent, you cover it (§8), and disputes go to individual arbitration unless you opt out within 30 days (§14). Both are explained where they sit.
Two blanks you will see below, and why they are there
VECTO is being incorporated right now, so this page does not yet name the company or set a governing state — those appear as MARKED BLANKS in sections 1, 9 and 15. They will be filled the moment the registration completes, and this page will say so in its changelog. Everything else here is what we actually do, and we would rather publish it with two honest gaps than hold it back or fill it with a placeholder that is wrong.
1 · Who this agreement is with
VECTO is an independent iPhone app that turns a recording of a pickleball match into a highlight reel. It is operated by [ENTITY NAME], [POSTAL ADDRESS] — "we", "us", "our" below. "You" is the person using the app or this website.
VECTO is offered in the United States only at this time. If you are outside the US, the app is not being offered to you and this page has not been written for your jurisdiction.
By creating an account, using the app, or sending us footage, you agree to these Terms. If you do not agree with them, the honest answer is not to use the app — and if you have already paid for a subscription you are not happy with, write to support@vectopb.com and we will help you cancel it through Apple.
2 · What VECTO does, and what it does not promise
VECTO records or imports a match, works out where the points are, picks the ones worth keeping, and cuts them into a reel. All of that runs on your phone.
What we do promise: that the app will do this without sending your video anywhere, and that when we change something material about how the plans work, we will say so.
What we do not promise:
- That every good point will be found. The app makes judgements about which moments matter. It gets some of them wrong, and how well it does depends heavily on how the match was filmed.
- That the app is a coaching, officiating or rating tool. It is not, it does not try to be, and nothing it produces should be used to settle a line call, a score or a rating.
- That it will always be available. Sign-in and your plan status need our servers. Analysis does not — that keeps working with no signal at all.
3 · Your account
You need an account to use VECTO, and you must be 13 or older to have one. You are responsible for what happens under your account and for keeping your sign-in method secure. Sign in with Apple and Sign in with Google are handled by Apple and Google — we never see or store a password.
One account per person. Do not share an account to get around the monthly allowance; that is the one thing here that would cost another honest user something real.
You can delete your account inside the app, and it deletes your rows. What survives, and why, is set out in the Privacy Policy rather than hidden here.
4 · Your videos, your reels
You own your footage and you own the reels VECTO makes from it. We claim no ownership of either, and we take no licence to them by you simply using the app — because we never receive them. The analysis, the cutting and the rendering all happen on your device.
You keep the right to post, sell, delete or do nothing at all with any reel you make.
Two consequences of this that are worth stating plainly, because they cut against us:
- We cannot recover your reels. They live on your phone. If you delete the app or lose the device, they are gone, and there is no copy on our side to restore.
- We cannot see what went wrong. When you report that a reel missed a point, we are working from a text log, not the video. That makes support slower, and it is the price of the design.
5 · Footage you send us
Separately from the app, you can send us a match through the Send us your match form and we will make you a reel for free. That is the only route by which we ever receive your video, and it exists on terms you set deliberately, by ticking two separate boxes.
What you are confirming
- Rights. That you filmed it, or have permission from whoever did.
- Licence. That we may use the video and the reel we make from it on our social accounts, this website, and in materials about the app, crediting you by the handle you give us.
What that licence is, exactly
It is non-exclusive (you keep every right you had, and can license the same footage to anyone else), unpaid, and revocable. You keep ownership. We do not sub-license it to other companies and we do not sell it.
You can withdraw it at any time, for any reason or none, by writing to support@vectopb.com. We will take the material down from anything we control. We cannot un-publish a copy someone else has already reshared, and we will not pretend otherwise.
Read this twice — other people are in your video
Pickleball is played in fours. A match you filmed contains at least three other people, and usually a background of players who never agreed to anything.
Before you send us a match, everyone identifiable in it has to know and agree. That is your responsibility, not ours, and it is the confirmation you are giving with the first checkbox. If you cannot get that agreement, do not send it — keep the reel, which is yours, and post it or not as you and they decide. We would rather have fewer submissions than one that puts a stranger on the internet.
6 · Plans, billing and the free allowance
The free plan gives you a set number of matches each month. Two details that are in your favour and easy to miss:
- A match, not a reel. Adjusting a reel — music, order, trims, which points are in — costs nothing, however many times you do it.
- Nothing is spent until you keep it. Building a reel and looking at it does not use your allowance. Only pressing Keep does.
Premium removes the monthly limit and unlocks the rest of the editing options. The current price and what is included are shown in the app before you buy, and those screens are the authority — not this page, and not any marketing we have written.
Apple does the billing
| What | Where it happens |
|---|---|
| Payment, renewal, price changes | Your Apple Account. Subscriptions renew automatically until cancelled. |
| Cancelling | Settings → your name → Subscriptions, on your device. Cancel at least 24 hours before renewal. |
| Refunds | Apple, not us. We cannot issue a refund for an App Store purchase — we do not take the payment. Ask Apple at reportaproblem.apple.com, and write to us if you want help making the case. |
If a subscription lapses, you keep every reel you have already made. You return to the free allowance, and any reels beyond it stay on your phone — we do not delete or lock your own files.
7 · How you may not use it
The short version is: do not use VECTO to hurt anyone or to take someone else's work. Specifically, do not
- film or upload people who have not agreed, or anyone who has asked you to stop;
- upload footage you do not have the rights to — broadcast matches, another app's output, someone else's stream;
- use it to harass, humiliate or single out a person;
- share, resell or automate access to your account, or try to get around the monthly allowance;
- reverse engineer, decompile or extract the models that ship inside the app;
- scrape this website or hit our servers in a way that degrades them for other people.
If you do any of this we may suspend or close the account. Where it is a first mistake and nobody was hurt, we will normally write to you first, because most breaches of a list like this are accidents.
8 · If someone sues us over footage you sent
This section only bites if you break §5 or §7 — it does not apply to anything you keep on your own phone, because we never have that.
If you send us a match and someone in it — an opponent, a partner, a bystander at the next court — brings a claim against us over it, you agree to defend us and cover what it costs: reasonable legal fees, damages and settlements arising from your breach of §5 or §7, your submission itself, or your use of the app in a way these Terms forbid. We will tell you promptly if such a claim arrives, let you control the defence with counsel you choose, and cooperate with you at your expense. We will not settle in a way that admits fault on your behalf without asking you first.
Why this is here, stated plainly
This clause moves a real risk onto you, so it deserves a straight explanation rather than being buried. We cannot verify that the other three people on your court agreed — only you can, and only you were there. The alternative to this clause is not "nobody carries the risk"; it is that we stop accepting submissions altogether. If that trade does not sit right with you, do not send us a match. Keep the reel, which is yours, and post it or not as you and they decide.
9 · Copyright complaints
If you believe something we have published infringes your copyright — a piece of music playing in the background of a submitted match, footage you own, anything else — write to our designated agent and we will act on it.
Designated agent: [AGENT NAME], [POSTAL ADDRESS], copyright@vectopb.com.
A notice under 17 U.S.C. §512(c)(3) needs: your signature (electronic is fine), identification of the work, identification of the material and where it is, your contact details, a statement that you believe in good faith the use is not authorised, and a statement under penalty of perjury that the notice is accurate and you are authorised to act. If we remove something of yours and you think we were wrong, you can send a counter-notice with the same formalities. We terminate the accounts of repeat infringers.
10 · Our side of it
The app, the models inside it, this website, the VECTO name and the VECTO mark are ours. Using the app does not give you any right to them beyond using the app as intended.
Feedback is welcome and unencumbered: if you tell us the app misses a certain kind of point, we may act on it without owing you anything. We are not taking a licence to your ideas beyond that.
11 · Changes, and stopping
We may change the app, these Terms, and what the plans include. For a change that materially reduces what you already pay for, we will give at least 30 days' notice by email or in the app, and you can cancel before it takes effect. For everything else — new features, fixes, wording — we will update this page and its changelog.
You can stop at any time by cancelling through Apple and deleting your account in the app. We may close an account for a breach of §7, or if we stop offering VECTO altogether — in which case we will give as much warning as we can, and you will keep the reels on your phone regardless.
12 · Terms Apple requires us to state
VECTO is distributed through the App Store, and the licence for the app itself is Apple's Standard End User Licence Agreement, linked on the purchase screen. These Terms sit alongside it and do not replace it. Where the two genuinely conflict about the software licence, Apple's EULA governs.
- This agreement is between you and us only, not with Apple. Apple is not responsible for the app or its content.
- Apple has no obligation to provide support for the app. Support is ours — support@vectopb.com.
- If the app fails to conform to any applicable warranty, you may notify Apple and Apple may refund the purchase price. To the extent the law allows, Apple has no other warranty obligation.
- We, not Apple, are responsible for addressing any claim that the app or your use of it infringes someone's intellectual property.
- Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.
- You confirm you are not located in a country subject to a US Government embargo or designated as terrorist-supporting, and are not on any US Government prohibited-party list.
13 · Warranties and liability
We give the app and this website "as is". To the fullest extent the law allows, we disclaim implied warranties of merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the app will be uninterrupted, error-free, or that it will find every point worth keeping.
To the fullest extent the law allows, we are not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, lost data or lost footage. Our total liability for any claim is limited to the greater of the amount you paid us in the twelve months before the claim, or $50.
What that paragraph does not do
Nothing above limits liability that cannot be limited by law — including for fraud, or for death or personal injury caused by negligence. Some states do not allow the exclusion of certain warranties or damages, so parts of this section may not apply to you, and you may have rights under your state's consumer law that this document cannot take away.
14 · Disputes
⚠️ This whole section is a draft for a lawyer to approve or delete
An arbitration clause is the single most consequential paragraph in a consumer agreement, and whether it is enforceable depends almost entirely on how it is drafted. This is a first draft carrying the features that generally make one hold up — mutual, an opt-out, a small-claims carve-out, we pay the fees — but it has not been reviewed and it should not be published in this form. Deleting §14 entirely is a legitimate outcome; so is keeping it. What is not legitimate is shipping it unread.
Talk to us first
Before starting anything formal, write to support@vectopb.com and give us 30 days. Almost every dispute worth having is faster to resolve this way, and a person reads it.
Arbitration
If we cannot resolve it, you and we agree that any dispute arising out of these Terms or your use of VECTO will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, rather than in court. This is mutual: it binds us exactly as it binds you. The arbitrator, not a court, decides questions about the scope of this section — except the class-action waiver below, which only a court may rule on.
The carve-outs
- Small claims stays open. Either of us may bring a qualifying claim in small claims court instead, and nothing here stops you.
- Injunctions over intellectual property may be sought in court by either side.
- You can opt out. Email support@vectopb.com with the subject line Arbitration opt-out within 30 days of first accepting these Terms. That is the whole procedure — no form, no reason required, no effect on your account, and it does not change anything else in this document.
Costs, and no class actions
For a consumer claim, we pay the arbitration filing and arbitrator's fees beyond what a court filing would have cost you, unless the arbitrator finds the claim frivolous. Arbitration happens where you live, or by phone or video if you prefer.
Claims are brought individually. Neither of us may bring a class, collective, consolidated or representative action, and the arbitrator may not preside over one. If that sentence is held unenforceable as to a particular claim, that claim leaves arbitration entirely and goes to court — the rest of this section survives for everything else.
15 · Governing law
These Terms are governed by the laws of [STATE] (Florida, once the company registration completes), without regard to its conflict-of-laws rules, and the courts of [STATE / COUNTY] are the venue for any dispute. This does not remove any right you have to bring a claim in your local small-claims court.
Before filing anything, please write to support@vectopb.com. Nearly everything is faster to fix that way, and a person reads it.
16 · Contact
For anything about these Terms, your account, a submission you want taken down, or a bill you did not expect: support@vectopb.com.
See also the Privacy Policy, which covers what information reaches us and how to get rid of it.
Changelog
2026-09-01 — version 1. First publication. Written to unblock the Google OAuth consent screen, which requires a terms URL. Not yet legally reviewed; entity, address and governing state are placeholders.
2026-09-01 — version 1.2. Reviewed and approved by VECTO's owner. The provisional "draft" labelling was removed: this is the operative agreement. The company name, address, governing state and copyright agent remain marked blanks until the company registration completes, and this changelog will record the day they are filled.
2026-09-01 — version 1.1. Three sections added after an outside review of version 1: §8 indemnity for footage you send us, §9 copyright complaints with a designated agent, and §14 arbitration with a 30-day opt-out. Sections 10 onward renumbered; every section's link anchor is unchanged, so older links still work. Still not legally reviewed.